Reviews

Great service from Chris and his team. Gave expert advice on carpet choice depending on which rooms, stairs, landings it was going. The price was very competitive too.... read more Fitters were a really nice bunch of guys and did a great job. House looks amazing. All round brilliant service. A Very happy customer

Carpets fitted OK, but workmen left without shaving the doors leaving them unusable. Extremely poor customer service in seeking to resolve the issue and made to feel like a criminal... read more for complaining. Would absolutely not use James Ayres Flooring in the future

Lovely company, very helpful from start to finish and my flooring looks fab. Highly recommend!

Great service, competitive prices, fitters were on time and reliable. Will use again

Amazing !!!!! second time we have used James and can not praise him and his team enough for what he has done especially helping work around the needs of our... read more daughter as she undergoing treatment for Leukaemia. Professional and friendly awesome communication , have no issues recommending him and his company thanks for everything.

Amazing service! We just had the whole of our house carpeted and LVT fitted. These guys worked around the builders and did a fantastic job from start to finish. Highly... read more recommend.

Having grown up in Luton I was familiar with the legacy of the well established firm Ayres of Stopsley. I had specific requirements and expectations of high standards if anyone could... read more fulfil this request I knew it was likely to be Ayres. James personally took time to visit my premises measure and discuss my requirements. He knew in an instant the carpet I was trying to source, Axminster "Turkey" not to everyone's taste I grant you, however perfect for my intended project. I expressed my concerns over the pattern matching of this bold carpet. On the day James again took time out from his busy schedule to personally oversee his team of carpet fitters. Their craft was second to none and the results spectacular. Contrary to common belief," SOME GREAT THINGS DO TRUELY COME OUT OF LUTON"

Fantastic service! Couldn’t recommend higher

From initial conversation in store with Chris (advise and recommendation on stairs / landing mix of stripes and solid colour match) to the fitting on the 20th December, everything was... read more excellent. Scott, the fitter was with us for over 5 hours making sure everything was finished perfectly, and the final result of stairs, landing and master bedroom has exceeded expectations.

Fantastic service from start to finish. I didn’t really know what I wanted and so went to the showroom in Luton. There I met Chris and Karen who were both... read more extremely knowledgeable and helped me choose the correct flooring and carpets for each area of my home, which ensured the longevity of it all. We ran into a few problems when it came to fitting the amtico in my living room due to a hidden uneven surface. Chris was excellent, he sent in extra team members within the hour and managed to fix it whilst the other lot continued laying the carpets. Nothing was too much trouble, they all went above and beyond and I could not be more delighted with the results. Will definitely use again in the future and will be recommending to all my friends and family. Thanks again Chris, Karen and the JA team.

Very good and helpful service, quality products and installation we are very happy with our carpets.

Very professional and personal service. Carpet was fitted quickly and all the employees I dealt with were great.

Highly recommended. Excellent communication prior to the works. Very professional and diligent installers who completed the carpet installation to my 4 bedroom house

Had our new build vinyl and carpet fitted by James Ayres and the results are immaculate. Can't recommend them enough for the job they have done. Price is competitive, communication... read more was great especially during a busy time for tradesmen and job was complete to our satisfaction.

Great people to deal with! They've replaced all the carpets in my house now! I always go back & they're wonderful people to deal with! Highly recommended.

Very pleased with flooring. Polite people. Nothing was too much trouble. Definitely use this company all the time now.

I had a terrible water leak throughout the downstairs of may house, James Ayres Flooring managed to find the exact carpet I had previously many years ago and made it... read more all look good as new! Nothing was too much trouble for the fitters and I am over the moon!

Excellent customer service from the team at James Ayers. We are delighted with our new stairs and landing carpet . The fitter Scott was so helpful and worked hard,... read more tidying up after Would highly recommend 👌

James fitted bedroom carpet for my mum and dad. They are so pleased with the result. James was so lovely with them, they thought he was lovely. ... read more In fact mum made him a cake to say thank you

Used James and his team to install LVT flooring in my new build flat, they did a fantastic job and I cannot fault them at all. They charged a very fair... read more price and matched against similar quotes that I had obtained from fitters in the area. He was also able to supply a material/design that I had specifically requested which others refused to do. The fitters were extremely professional and did an immaculate job, the floor looks great. In future, I won't hesitate to use James and his team again.

Chris and the team have been great right from initial conversations through to the laying of the carpet, which Scott did perfectly. Thanks for making it all so easy!